Her distinguished career includes roles at the Jamaica Cooperative Credit Union League, the Financial Services Commission (FSC), and as Chief Risk and Compliance Officer at Infini Credit Union (formerly EduCom). She currently serves as Vice President of Risk Management at a $6.5B Credit Union in the USA, where she continues to drive strategic initiatives in enterprise risk, regulatory compliance and measures against financial crimes.

Ms. James holds a Chartered Banker MBA from Bangor University UK, A Bachelor’s of Science Degree in Business Administration from the University College of the Commonwealth Caribbean (UCC) and a Postgraduate Executive Diploma in Governance, Risk, and Compliance from the Manchester University School of Business, UK. Her academic achievements are complemented by specialized certifications in financial crisis management, business continuity, and regulatory affairs, earned from globally recognized institutions.

Widely regarded as a thought leader in her field, Ms. James is affiliated with esteemed professional bodies including the Chartered Banker Institute, the Association of Certified Anti-Money Laundering Specialists (ACAMS), and the International Compliance Association. Her credentials also include ISO 27005 Lead Risk Manager and Enterprise Risk Management certifications, underscoring her commitment to excellence in risk assessment and mitigation.

In 2025, Ms. James was honored as one of the Top 10 Risk Management Leaders in the United States, a testament to her influence, expertise, and dedication to advancing the discipline of risk management.